Alandis Travel
Who we are
Proud Market Leaders
Alandis Travel was conceived to offer ‘unconventional tourists’ the opportunity to discover the cultural heritage of the countries they visit. Through tailor-made experiences, we invite them to discover the most authentic gastronomy, history, culture and heritage rooted in genuine local customs and traditions.
More than 50 years of experience working on educational tour programs in Spanish-speaking destinations make us a reliable, efficient and trustworthy partner. A genuine, professional team with excellent attention to detail ensures that each program meets the highest quality standards. Our meticulous approach is what allows us to respond efficiently to our customers’ demands.
Alandis Travel is a worldwide reference for socio-cultural immersion, thanks to our expert local knowledge. We constantly work to remain a step ahead within the sector, thanks to ongoing creative initiatives organized by our logistics team to meet travelers’ ever-changing needs and expectations.
Our Vision
Alandis Travel‘s aim is to become a trusted partner for the best guided educational experiences in the travel sector.
We already have – and seek to continually improve – a reputation for adapting to each customer’s needs and suggesting unique, exclusive social and cultural immersive experiences.
Our values
Professionalism
Alandis' 50+ years and extensive experience in the sector is reflected in our whole team's professionalism; we are a group of local experts and international logistics experts with extensive knowledge of the sector and its target clients.
Reliability
Alandis always works to guarantee the very highest quality standards. Being meticulous in our work is how we manage unexpected situations without issue. We go to any lengths to reach perfection on all our programs.
Quality
Excellent service and an honest, open dialogue with our customers are key to our success. Since the very beginning, we have always designed programs to strike the perfect balance between quality, price, and service. We expect the customer to feel the real value of what they receive.
Passion
We love our work and we enjoy what we do. Our goal is to meet our customers' expectations and create unforgettable memories through our trips and a deeper understanding of the destination.
Customer Service
We believe that full-time support and guidance is best for our travellers, and we develop our programs to ensure we are available 24 hours a day, seven days a week at your disposal. Your group leader will stay by your side from the beginning to the very end of your trip - an essential part of your experience.
Trust
We are a trustworthy, highly-qualified team. We can guarantee you that we will be available for all our customers before, during and after every single trip.
Efficiency
We respond to the needs of our clients and our travellers in the fastest and most communicative way possible in order to ensure that all requests are answered.
Sustainability
We are committed to minimizing the impact on the environment by balancing the use of environmental resources, respecting the socio-cultural roots of the host communities, and contributing to activities that generate income for local communities.
The Alandis Travel Difference
To your business
Extend your portfolio
- Fixed programs: choose from a wide-range of 10+ fixed programs in Cuba, Puerto Rico and Spain; these can be customized to meet your needs
- Custom programs: create your own tailor-made immersive programs and include anything you wish for, such as accommodation, restaurants, transport, local workshops & activities, thematic lectures, expert local guides, entrances to monuments, educational visits, and much more
- Adaptability: we can adapt all our programs to the your needs and those of your customers
- Personalized advice: we will help and advise you to be able to create together the best package for you and your customers
Save in costs and time
- Zero administration: sign a pre-established operator contract and enjoy little-to-no program-level administration
- Simplicity: receive an agile and efficient response from our well-coordinated team, making the design, development and contracting process simple and manageable
- Zero hassle: we plan and take care of 100% of the customers on-site needs
- Provider network: we have an extensive network of experienced and knowledgeable local providers for fast, quality and discounted deals
Feel in the loop
- Excellent communication: we maintain excellent communication between your business, Alandis Travel, and the end customer
- Status reports: we will support the customer and keep you updated through every stage of the customer journey. Stay in the loop with your customers' status, unexpected events and any last-minute changes
To your customers
Customer-first philosophy
- Customer health & safety: all our staff are trained in health & safety protocols and although far from home, any customer health and safety incidents will be handled by a trained and conscientious team from our local headquarters
- First-rate customer service: we have the ability to adapt quickly and easily to different functions or situations. We are one of few operators with the logistics and connections to offer authentic, top-class programs in Cuba
- Rigorous attention to detail: the most often cited feedback we receive is for the care we take over the finer points of each program, from the customers’ accommodation, to the transport, and all the experiences
Exceptional customer experience
- Bilingual regional experts: we only work with expert bilingual tour guides that have extensive local knowledge
- Broader horizons: customers broaden their world views thanks to cultural exploration and education
- Natural wonders: customers enjoy unlimited opportunities to be surrounded by natural wonders and exotic wildlife; what's more, they have the opportunity to explore celebrated archaeological sites
- Local customs & traditions: customers will learn about different cultures and experience local traditions
- Local academic experts: we have strong relationships with local academic experts to create thematic lectures & workshops
- Social & cultural immersion: customers live and feel the real, authentic local culture, with opportunities to interact with local residents via unique experiences like hands-on workshops, cultural excursions, service learning opportunities and classroom facilities
Extraordinary price, quality, service
- Tremendous value for money to experience unique, once-in-a-lifetime immersive experiences
- Excellent quality: first-class programs and enriching, immersive experiences
- Delighted customers: our exceptional customer experience translates to delighted customers, excellent satisfaction, repeat business and high customer referrals
Our staff
At Alandis Travel we are proud to have a great team of professionals with offices in Spain and Latin America, focused on the same objective: to offer the best educational travel experience to the customer, thanks to our extensive network of tourism providers and our “on-site staff”, travel consultants who work with passion and enthusiasm to make everything perfect.
Get To Know Us
Sofía Cruz
Site Coordinator, Spain
Sofía was born in Miami, Florida but came to live to Seville at the age of 4. She has been going back and forth ever since, although she considers herself more “Sevillana” than anything else. She is a professional actress, graduated from the Royal Superior School of Performing Arts of Madrid and has been working in several plays and tours around Spain and other countries.
She has combined her artistic career with teaching English to children and young adults. She is in love with Seville and Spain in general, and understands well the cross-cultural experience.
Covadonga Hortal
Site Coordinator, Spain
Covadonga Hortal is passionate about educational travel and has always wanted to specialize in the field. She graduated from University with a degree in tourism and moved to the UK after graduation in order to improve her language skills.
Back in Spain, she led her first travel program in 1999 and continues to enjoy leading groups. She is a certified English teacher, speaks fluent Spanish, some French, and she is currently learning Chinese. In Covadonga’s free time, she enjoys learning about other cultures.
Luis Fidel Acosta
Site Coordinator, Cuba
Luis Fidel Acosta is an educator and holds a Master´s degree in Historical Sciences. He works as a professor of Cuban History at the University of Havana. Teaching has always been his passion, either in front of a classroom full of students, or with a group of visitors eager to learn more about the history, culture and traditions of Cuba.
He has been working as a tour guide since approximately 2017, while continuing his job as a university professor. He has taken several courses related to Cuban historical-cultural heritage, ecology and environment. He likes to share and exchange ideas, experiences and knowledge with people from all places and countries.
Dalila Jiménez
Site Coordinator, Cuba
Dalila was born in Havana, Cuba. She has a degree in Economics by the University of Havana, even though she has been working mainly in Tourism. She has been studying English since she was a teenager as well as Italian, which she chose as her third language in school.
Her work in the hospitality sector has made her improve her English greatly. She has worked at Students Across Programs for four years. She loves touring the country, meeting new people and engaging with them. And of course, she knows the secrets of the city of Havana very well.
Testimonials
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